Terms of Service

Last updated: June 11, 2026

1. Acceptance of Terms

By registering for or using ClearKYC ("Service"), you ("Dealer") agree to be bound by these Terms of Service. If you do not agree, do not use the Service. ClearKYC is operated by ClearKYC Inc. ("Company", "we", "us").

2. Description of Service

ClearKYC provides an automated Know Your Client (KYC) compliance tool for Canadian financial professionals. The Service generates compliance reports by processing client-submitted identity documents using artificial intelligence, optical character recognition, and third-party data sources including sanctions screening databases.

3. Dealer Responsibilities

You acknowledge and agree that:

  • You are the Data Controller and Reporting Entity under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
  • You are solely responsible for all compliance decisions, including client onboarding, enhanced due diligence, and suspicious transaction reporting.
  • All ClearKYC reports must be reviewed by a qualified compliance officer before reliance. AI output is for informational purposes only.
  • You must sign Section 8 of each report and retain the signed copy for a minimum of five (5) years as required by PCMLTFR s.155.
  • You are responsible for verifying the accuracy of all AI-extracted information against original documents.
  • ClearKYC is a technology tool and does not constitute legal, compliance, or regulatory advice.

4. AI and Automated Processing

The Service uses artificial intelligence to assist with identity verification and risk assessment. You acknowledge that:

  • AI-generated risk assessments are probabilistic and may contain errors.
  • AML and sanctions screening results may include false positives due to common names or incomplete data.
  • The Company does not guarantee the accuracy, completeness, or fitness for purpose of any report.
  • Final compliance decisions always rest with the Dealer.

5. Data Handling

The Company processes personal data as a Data Processor on your behalf. Key principles:

  • Client identity documents (passport scans, selfie photographs) are processed in-memory and are not stored on Company servers.
  • The Company stores minimal submission metadata: client name, submission status, and dealer identifier.
  • All processing occurs on servers located in Canada (AWS ca-central-1, Montreal).
  • The Dealer is responsible for securely storing the compliance report PDF delivered by email.

6. Payment Terms

Subscription fees are billed monthly in Canadian dollars. The current plan is C$99/month for up to 50 KYC submissions. Additional submissions may be charged at the then-current rate. Fees are non-refundable except as required by applicable law. The Company reserves the right to change pricing with 30 days written notice.

7. Acceptable Use

You agree not to use the Service to:

  • Submit fraudulent, fabricated, or unlawfully obtained identity documents.
  • Circumvent AML/KYC obligations or assist in money laundering, terrorist financing, or sanctions evasion.
  • Access the Service for purposes other than legitimate client onboarding for your registered business.
  • Resell or sublicense access to the Service without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including regulatory penalties, fines, or enforcement actions by FINTRAC, CIRO, or any other regulatory body. The Company's total liability shall not exceed the fees paid by you in the three months preceding the claim.

9. Termination

Either party may terminate this agreement with 30 days written notice. The Company may suspend or terminate your account immediately for material breach of these Terms, including fraudulent use or non-payment. Upon termination, your access to the Service will cease and any remaining submission data will be deleted.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

11. Contact

For questions about these Terms, contact us at info@clearkyc.ca.